Understand
Interpret requests and incidents.
AUTONOMOUS IT OPERATIONS
Resolve IT issues before they become IT work.
Fynite connects to your existing ITSM, identity, endpoint, cloud, monitoring, and enterprise systems to investigate and resolve issues end-to-end.
Works with your existing stack.
ServiceNowAtlassianMicrosoftOkta
INC-28491Live resolution
“Salesforce access is failing for our sales team.”
1Request received
2Context gathered
3Identity checked
4Related incidents found
5Recent change detected
6Root cause identified
7Remediation executed
8Service verified
9Ticket resolved
HOW FYNITE REASONS
One reasoning layer across every domain.
Watch the Resolver work each domain end-to-end — from the first request on any channel to a verified update in your systems.
DOMAIN AGENTIT ServiceL1 → L4 resolution
01 / 05Built for enterprise IT environments
NORTHSTARAXIOMMERIDIANORBITALKINETICFROM ANSWERS TO ACTION
From ticket deflection to actual resolution.
Most AI service desk tools stop at answers, summaries, or recommendations. Fynite investigates and acts.
Investigate
Gather context across systems.
Act
Execute approved remediation.
Verify
Confirm resolution and document outcome.
THE DIFFERENCE IS THE OUTCOME
Resolution you can watch happen.
EMPLOYEE · 10:42
My VPN stopped working after the latest update.
FYNITE · INVESTIGATING
I found a configuration mismatch after the recent client update.
Employee identifiedDevice found in IntuneRecent update detectedConfiguration appliedConnection tested
Resolved autonomously in 94 secondsTECHNICAL ACTIVITY
01
IdentityAgent queried Entra ID
0.3s02
EndpointAgent inspected device
1.2s03
ChangeAgent correlated update
3.8s04
PolicyEngine approved action
4.1s05
Verifier confirmed VPN handshake
94sEXTEND YOUR AUTOMATION
Automate beyond L1.
Common requests
Password · MFA · Software
Cross-system fulfillment
Devices · VPN · Access
Technical investigation
Incidents · Drift · Dependencies
Engineering diagnosis
Evidence · RCA · Recommendations
L4 is AI-assisted investigation, evidence gathering, remediation recommendations, and controlled execution.
360° IT CONTEXT
Every incident deserves the complete story.
Fynite connects every user, device, identity, application, infrastructure signal, change, and historical incident into a living operational graph.
Explore the context graphFyniteContext Graph
User
Device
Identity
Application
Azure
Datadog
ITSM
Change
Root cause confidence93%
AI ROOT CAUSE ANALYSIS
Find the cause, not just the symptom.
Build an evidence-backed timeline across services, deployments, infrastructure, and historical incidents.
INC-13791Salesforce response time degraded
83affected users
09:48impact began
09:42deployment
100%DB pool
PROBABLE ROOT CAUSE · 93%
API gateway configuration deployed at 09:42 increased database connection consumption.
ONE AUTONOMOUS PLATFORM
Intelligence for every layer of IT operations.
01
Fynite Resolve
Autonomous ticket resolution.
02Fynite Investigate
AI-powered incident investigation and RCA.
03Fynite Context
Enterprise IT context graph.
04Fynite Operate
Cross-system action and remediation agents.
05Fynite Analyze
AI-powered IT operations analytics.
06Fynite Build
Create agents, workflows, dashboards, and apps.
AI OPERATIONS ANALYTICS
See what your AI workforce is doing.
Measure autonomous resolution, MTTR, recurring problems, cost avoided, active risk, and every agent action from one command view.
Explore operations analyticsOPERATIONS COMMANDGood morning, Alex
LiveTickets today1,482
Resolved autonomously928
Resolution rate62.6%
MTTR reduction41%
Autonomous resolution trendLast 7 days
PROACTIVE OPERATIONS
Fix tomorrow’s tickets today.
Fynite identifies recurring patterns, quantifies their operational cost, and prepares a permanent fix plan.
Recurring problem detected
VPN configuration errors
- Tickets
- 411
- Period
- 30 days
- Annual cost
- $74.3K
Probable permanent fixUpdate GlobalProtect configuration baseline.
Generate fix planCONNECT, DON'T REPLACE
Works across the IT stack you already have.
ServiceNowJira Service ManagementFreshserviceBMC HelixIvantiManageEngineMicrosoft Entra IDIntuneOktaJamfCrowdStrikeAWSAzureGoogle CloudDatadogSplunkNew RelicDynatrace
Explore all integrationsGOVERNED AUTONOMY
Autonomy with control.
Choose how far each agent can go. Expand autonomy as confidence grows.
ObserveRead-only
RecommendAI suggests actions
ApproveHuman approves
AutonomousPre-approved execution
ILLUSTRATIVE OUTCOME
A different operating model for enterprise IT.
Example shown for a global manufacturing environment. Replace with verified customer results.
48%Autonomous resolution
31%MTTR reduction
$420KAnnualized cost avoided
START WITH YOUR SERVICE DESK
What could your IT team stop doing?
Connect Fynite to your ITSM and discover which requests and incidents can be automated.